All orders are processed within 1 – 5 business days. Estimated delivery time is 7 – 10 business days after order processing. Please note that orders are not shipped on weekends or holidays.
Returns:
Print on demand products are all customized and not eligible for refunds or returns (especially on sizing related issues). However, if you receive a defective or damaged product, immediately take a photo of the damage and contact us by email – if it qualifies for a refund we’ll let you know and you can use the return address below to return the item and we’ll refund you directly. Please be sure to include your product receipt so we can contact the manufacturer on your behalf.
- Please email us at cleo@cleoinc.org to request a refund.
- Mail your returned item to:
CLEO, Inc. Shop
2800 Eisenhower Avenue Ste 220-41
Alexandria, VA 22314
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